Category: Account and license management
Do I need an extra license for using a Maps Marker Pro on a subdomain?
No, since v4.14.3, no extra action is needed if you want to use Maps Marker Pro also on a subdomain. The only preerquisite is, that you activated your license on your main domain first.
If you activated your license on a subdomain first, please follow the tutorial on how to transfer a license to a new domain – once finished, activate your license key on your main domain first (like www.mydomain.com) and you will be able to use Maps Marker Pro on subdomains (like staging.mydomain.com) afterwards too automatically.
How do I renew my access to updates and support?
Check out our detailed tutorial: how to renew your access to updates and support
What happens after my time period for support expires? Will Maps Marker Pro stop working?
No. Thanks to the unexpring license key, Maps Marker Pro will still work, even if you don’t renew access to support and updates. You can continue to use it on your website, but you will not be able to get updates such as bug fixes, new features and optimizations and won’t have access to our support ticket system.
After the time period ends, you have the option to renew your access to updates and support after at a discounted renewal rate.
What types of payment do you accept?
Currently we accept Visa, Mastercard, American Express, Diners Club, PayPal, Sofort, ApplePay and payment via bitcoins.
We only accept online payments, so we will not be able to take any checks or orders over the phone.
Do you offer any discounts?
Yes.
Multiple-years-discount: If you buy a license for 3 years you get 10 % off, for 5 years you get 15% off. (Select it in the drop-down menu above.)
Translator-discount: Contribute to our translations to earn free licenses in return – see translate.mapsmarker.com for more information.