Knowledge Base Category Archives

Category: Installation and setup

Will Maps Marker Pro work on WordPress.com hosted sites?

No. The WordPress.com hosted platform does not allow to install additional plugins, making it impossible to install Maps Marker Pro. Maps Marker Pro only works on self-hosted WordPress installations.

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Can I install Maps Marker Pro on a WordPress MultiSite installation?

Yes, installing Maps Marker Pro on a WordPress MultiSite installation is possible. Just keep in mind, that the license model is domain based, so if you are using subdomains for your multisite installation you need to activate a license per domain. If your subsites are accessible on subdirectories on your main domain though, only the main site has to be activated.

You will find detailled information and a tool tool to propagate your license to your subsites on the license settings page.

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How can I rollback to an old version of Maps Marker Pro?

If you have any issues after an update, please open a support ticket. It the issue is severe and affecting all users, we will immediately start working on a hotfix which we make available as soon as possible (usually within 12-24 hours).

If you want to switch back to an old version until this fix is available, please download a former version from https://www.mapsmarker.com/updates_pro/archive/ and overwrite the plugin files on your server in the directory /wp-content/plugins/maps-marker-pro/ (v4+) or /wp-content/plugins/leaflet-maps-marker-pro/ (v3.1.1 or lower).

Please DO NOT uninstall and reinstall the plugin to rollback to an old version, as uninstalling the plugin will also delete all map data!

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