Frequently Asked Questions

If I don´t like to use Maps Marker Pro anymore, can I get a refund?

No, sorry, you can’t. To avoid buyer’s remorse, please feel free to thoroughly try before you buy:  Maps Marker Pro offers a free 30-day trial without any hidden costs, allowing you to test whether the plugin fits your needs and runs on your hosting environment. Should any questions appear during that time, please don’t hesitate to get in touch with us.

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So… the unexpiring license key does really mean I can use Maps Marker Pro forever after I purchased a license once?

Yes, that’s how we do it. We don’t force you to renew, but we work hard on making you want to renew your license for our frequent updates, up-do-date versions and extra-loving support.

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Will I have any obligations after the free 30 days trial period?

No, absolutely not. You can test Maps Marker Pro’s full features 30 days for free without taking any risks. After 30 days, the plugin will simply stop working unless you enter a valid license key. (If you have upgraded from the free lite-version, you can switch back to it.)  

Please note that we never share your data with any third parties – see our privacy policy for details on our moral code.

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Can I switch back to the free version without data loss?

Yes, if you used the pro upgrader to start a free 30 day trial and want to roll back to the free version after your 30 day free trial has expired, this is possible without data loss.

Since Maps Marker Pro v4.0 which features a complete rewrite and does not share any codebase with Leaflet Maps Marker anymore, a rollback from free to pro is not possible anymore as it was possible before with Maps Marker Pro v3.1.1. As both plugins use different database tables, you can switch between those two versions at any time though – changes in pro version will not be reflected in the free version anymore though since Maps Marker Pro v4.0.

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Will I be able to reuse my map data when upgrading from the free version?

Yes, with Maps Marker Pro you will be able to use marker and layer maps created with the free version of the plugin, as your map data gets migrated to the Maps Marker Pro database schema.

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I would like to use this plugin on wordpress.com

Unfortunately this is not possible at the moment, as plugins for wordpress.com are selected by automattic. Nethertheless you can write an email to plugins@wordpress.org and ask if this plugin could be included in the future (which I would very much appreciate 😉 )

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I get the error “Map could not be loaded – please enable Javascript!”

Maps Marker Pro needs a browser which supports Javascript in order to display maps. Current version of common browsers (Firefox, Chrome, Internet Explorer or Safari) support Javascript out of the box – if you use an old version, please update to the current version (you will benefit from it in general, believe me!).

If this doesnt help, please check if you have same Javascript blocking addons/plugins like NoScript installed and active – those addons need to be disabled in order to show maps.

If this does not help either, please open a support ticket and we will have a closer look why your map is not being displayed.

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Can I display routes (GPX) on maps?

Yes, this feature is available since Maps Marker Pro v1.2.

Since v4.0 GPX elevation charts, waypoints and multiple tracks within one file are also supported.

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Known incompabilities with other plugins

With v2.1 of Leaflet Maps Marker, I added an automatic check for incompatible plugins and instructions how to solve corresponding bugs (if possible). If an incompatibility is found, an admin notice (and instructions how to solve this if available) is displayed in your WordPress admin area. This list is automatically updated on each new release.

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I would like to have feature XY in one of the next versions of the plugin

Please check out the roadmap for Maps Marker Pro if your feature has already been listed there. If not, please add a comment there.

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Can I use this plugin within a commercial context?

Yes, you can use Leaflet Maps Marker and Maps Marker Pro within a commercial context. Anyway it is required that the attribution links for the licence conditions of the used maps don´t get removed from each map shown through the plugin on your website. 

Maps Marker Pro is not licensed under GPL 2.0 but can of course also be used within a commercial context. The pro version also allows you to remove the backlinks to MapsMarker.com – please check out the terms of service for more details.

Depending on geocoding or basemap providers which require additional registration, additional requirements may apply, please check the ToS of the external providers before signup for more details.

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