Map loading issues


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If your map does not get loaded and you see an error like the one above (error details are only visible for admins), this can have the following reasons:

  1. WordPress AJAX endpoint cannot be accessed
    This is the most likely reason and can be either caused by security plugins or c onfiguration in wp-config.php or .htaccess (in root or /wp-admin) which prevent calls to the general WordPress AJAX endpoint at /wp-admin/admin-ajax.php
    Accessing that endpoint is needed for maps to load properly, so if this is the case on your site, please remove those restrictions.

Updated on 19 August 2022