Frequently asked questions
Currently due to technical limitations, a valid license key is needed for each domain and subdomain where Maps Marker Pro is installed.
If you are using subdomains just pointing to another part of your main site (e.g. for language choices like de.yourdomain.com), this does not count against your list of available licenses. In this case, please open a support ticket and we will add your subdomain to your list of valid license instances manually.
For a future release we plan to add wildcard support for license validation, so that every subdomain of your main domain automatically gets validated without counting against your list of valid license instances (*.yourdomain.com) – this will also include staging and development domains, which now also do not count against your list of valid license instances but which also have to be added manually by us.
Check out our detailed tutorial: how to renew your access to updates and support
No. Thanks to the unexpring license key, Maps Marker Pro will still work, even if you don’t renew access to support and updates. You can continue to use it on your website, but you will not be able to get updates such as bug fixes, new features and optimizations and won’t have access to our support ticket system.
After the time period ends, you have the option to renew your access to updates and support after at a discounted renewal rate.
Currently we accept Visa, Mastercard, American Express, Diners Club, PayPal, Sofort and payment via bitcoins.
We only accept online payments, so we will not be able to take any checks or orders over the phone.
Yes, we do. We’ve got a program that allows you to resell licenses at a 20% discount. If you’re interested in reselling Maps Marker Pro, kindly visit mapsmarker.com/reseller.
Multiple-years-discount: If you buy a license for 3 years you get 10 % off, for 5 years you get 15% off. (Select it in the drop-down menu above.)
Translator-discount: Contribute to our translations to earn free licenses in return – see translate.mapsmarker.com for more information.
We offer discounted renewal rates for access to updates and support for Maps Marker Pro after your first purchase has expired:
- Personal package – 1 domain: € 25
- Plus package – up to 5 domains: € 59
- Professional package – up to 25 domains: € 149
For more details, please click here.
If you need an invoice that contains your VAT number, please send us your VAT number after you have completed your order. We will get back to you as quickly as possible with an updated VAT invoice.
Yes, this is possible – though not automatically. Please send an email to info(a)mapsmarker.com and we will get back to you with more details about the process.
Depending on how often bitcoin payments will be used, we will enhance this form in the future to also better support that process.
Please note that we need to wait until the validity of the transaction is verified by the bitcoin network and afterwards assign your license to your user account.
Although we try to fulfill your order as soon as possible, it might take up to 24 hours to complete all necessary steps. So we kindly ask you for your patience!
No, but staging or development server have to be added manually by us – so please open a support ticket and tell us the name of your staging or dev domain and we will add them for your to your list of valid license instances.
If you want to use Maps Marker Pro on more than 25 domains, please get in touch and we’ll gladly figure something out.
No, sorry, you can’t. To avoid buyer’s remorse, please feel free to thoroughly try before you buy: Maps Marker Pro offers a free 30-day trial without any hidden costs, allowing you to test whether the plugin fits your needs and runs on your hosting environment. Should any questions appear during that time, please don’t hesitate to get in touch with us.
So… the unexpiring license key does really mean I can use Maps Marker Pro forever after I purchased a license once?
Yes, that’s how we do it. We don’t force you to renew, but we work hard on making you want to renew your license for our frequent updates, up-do-date versions and extra-loving support.
No, absolutely not. You can test Maps Marker Pro’s full features 30 days for free without taking any risks. After 30 days, the plugin will simply stop working unless you enter a valid license key. (If you have upgraded from the free lite-version, you can switch back to it.)
Yes, if you used the pro upgrader to start a free 30 day trial and want to roll back to the free version after your 30 day free trial has expired, this is possible without data loss.
Since Maps Marker Pro v4.0 which features a complete rewrite and does not share any codebase with Leaflet Maps Marker anymore, a rollback from free to pro is not possible anymore as it was possible before with Maps Marker Pro v3.1.1. As both plugins use different database tables, you can switch between those two versions at any time though – changes in pro version will not be reflected in the free version anymore though since Maps Marker Pro v4.0.
Yes, with Maps Marker Pro you will be able to use marker and layer maps created with the free version of the plugin, as your map data gets migrated to the Maps Marker Pro database schema.
Please check out the store for current prices.
Yes, you can use Leaflet Maps Marker and Maps Marker Pro within a commercial context. Anyway it is required that the attribution links for the licence conditions of the used maps don´t get removed from each map shown through the plugin on your website.
Maps Marker Pro is not licensed under GPL 2.0 but can of course also be used within a commercial context. The pro version also allows you to remove the backlinks to MapsMarker.com – please check out the terms of service for more details.
Depending on geocoding or basemap providers which require additional registration, additional requirements may apply, please check the ToS of the external providers before signup for more details.