Please read the following steps which give you a guideline on how to deal with the most common issues:
- Check if your question is already answered in our knowledge base. If you do not find an answer, please try the following things next:
- if you are using any caching plugins / caching solutions on your server, please clear any involved caches
- If you are using an old version of Maps Marker Pro and there is an update available, please update to the latest version, as we continualy fix issues with new releases.
- If your issue still persists, please open a new support ticket and don´t forget to include the following information:
– link to your website/map where we can take a look at the problem
– things you already checked in order to fix your problem
We´ll be glad to help you solve your issue!