Knowledgebase

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Helpdesk
Articles
FAQ
References
User guides
Account and license management0
Affiliates0
APIs0
Augmented Reality0
Backup and restore0
Basemaps0
Bulk actions0
Changelogs0
Clustering0
Configuring settings0
Filters0
Geocoding0
GPX elevation charts0
GPX tracks0
Import and export0
Installation and setup0
Layers0
List of markers0
Managing tools0
Migration from v3.1.10
Miscellaneous0
Plugin Widgets0
Pricing0
Resellers0
Starter guide0
Tips and tricks0
Translations0
Troubleshooting0
Working with maps0
Working with markers0

Account and license management

Do I need an extra license for using a Maps Marker Pro on a subdomain?
FAQ
How do I renew my access to updates and support?
FAQ
What happens after my free trial expires? Will Maps Marker Pro stop working?
FAQ
I need an invoice with a VAT number for my business – what to do?
FAQ
Do I need an extra license for a staging or development server?
FAQ
How can I transfer my license to another domain?
FAQ
How to transfer your license to another domain
User guides
How to renew your access to updates and support
User guides

Affiliates

How to get your Maps Marker affiliate ID
User guides
I want to promote Maps Marker Pro with links and banners on my website. Do you have an affiliate program?
FAQ

APIs

Action hooks reference
References
Filter reference
References
Database API
References
JavaScript API
References
MapsMarker APIs overview
References
Shortcode API reference
References

Augmented Reality

Managing tools - Backup and restore

Basemaps

Community curated list of custom overlays
References
Community curated list of custom layers
References

Managing tools - Bulk actions

Changelogs

Changelog for Maps Marker Pro (dev)
References
Changelogs for Maps Marker Pro
References
ARCHIVE – Changelog for Leaflet Maps Marker
References

Working with maps - Clustering

How to change the color of marker clusters / display an icon below clusters
User guides

Configuring settings

How to add a track description to a GPX track
User guides
How to change the directions link settings and/or directions provider
User guides
How to change the permission settings
User guides
How to change the visibility and permalinks of fullscreen maps and API endpoints
User guides
I messed up with the plugin settings – what can I do?
FAQ

Working with maps - Filters

How to add filters to a map
User guides

Configuring settings - Geocoding

How to setup Google geocoding
User guides
How to setup Stadia maps geocoding
User guides
How to find the IP address of your server
Articles
Algolia Places Sunset – background & alternatives
Articles
How to setup TomTom geocoding
User guides
How to setup LocationIQ geocoding
User guides
How to optimize geocoding settings for more targeted search results
User guides
How to setup MapQuest geocoding
User guides
How to setup Google geocoding (legacy)
User guides
How to setup Algolia Places geocoding
User guides
How to setup Photon@Mapsmarker geocoding
User guides
Geocoding providers overview
Articles

Working with maps - GPX elevation charts

How to display the elevation chart on a different position of your site
User guides

Working with maps - GPX tracks

How to use GPX extensions to customize tracks
User guides
“File type not permitted for security reasons” error when trying to upload a gpx file
FAQ
Can tracks from fitness trackers be displayed on maps?
FAQ
Can I add multiple GPX tracks to a map?
FAQ
Can I manually draw a GPX track on a map?
FAQ
How to convert a non-GPX-track file into a GPX track file
User guides
Can I display routes (GPX) on maps?
FAQ

Managing tools - Import and export

How to use the GeoJSON/CSV import and export feature
User guides
How to assign a marker to a map when using the GeoJSON importer
FAQ
Can I use an export file from v3.1.1 or lower and import it in v4 or higher?
FAQ
How do I convert other formats like KML to GeoJSON?
FAQ
How to use the GeoJSON import and export feature (archive 4.0-4.8)
User guides

Installation and setup

How to uninstall Maps Marker Pro
FAQ
Is Maps Marker Pro compatible with Gutenberg / WordPress 5.x?
FAQ
Parse error: syntax error, unexpected T_OBJECT_OPERATOR in maps-marker-pro.php
FAQ
What are the minimum requirements for Maps Marker Pro?
FAQ
Is Maps Marker Pro compatible with ClassicPress?
FAQ
How to verify the integrity of a plugin package
User guides
Will Maps Marker Pro work on WordPress.com hosted sites?
FAQ
Can I install Maps Marker Pro on a WordPress MultiSite installation?
FAQ
How to use the transfer feature within the “comprehensive google map plugin” v9.1
User guides
How can I rollback to an old version of Maps Marker Pro?
FAQ
Is this plugin compatible with WordPress multisite?
FAQ
Can I switch back to the free version without data loss?
FAQ
I would like to use this plugin on wordpress.com
FAQ
How to install your free 30 days trial
User guides
What´s the minimum required WordPress version?
FAQ
Does the plugin work with PHP x.x?
FAQ

Configuring settings - Layers

How to register a Azure Maps API key
User guides
How to register a Stadia account
User guides
How to add Lima Labs tiles
User guides
Can I use Mapbox maps in Maps Marker Pro?
FAQ
How to add TomTom traffic layers
User guides
How to register a TomTom API key
User guides
Can Maps Marker Pro also display weather maps?
FAQ
How to register a HERE account
User guides
Google Maps increases prices with July 16th 2018: How this affects you (and how you can avoid high payments)
Articles
How to register a Google Maps Javascript API key
User guides
How to create custom basemaps from an image using MapTiler
User guides
How to use the official Austrian map basemap.at
FAQ
How to enable bing maps support
User guides

Working with maps - List of markers

How to change the pagination for the list of markers?
User guides

Managing tools

How to bulk update maps and markers
FAQ

Managing tools - Migration from v3.1.1

How to update from old versions and migrate existing maps
User guides
Error “Failed to send request” when trying to migrate to v4
FAQ

Miscellaneous

Where to submit a feature request
FAQ
Is Maps Marker Pro GDPR / DSGVO compliant?
FAQ
Does Maps Marker Pro support shape files?
FAQ
How to move your Maps Marker Pro mapping project to more community-based, free services like OpenStreetMap basemap and open geocoding:
User guides
Roadmap
Articles
Can I try a live demo of the Maps Marker Pro?
FAQ
Why you should upgrade to the pro version
Articles
Which features are planned for future releases?
FAQ
Need support? please read me first!
Articles
How to use KML to export markers/layers to Google Earth or Google Maps
User guides
I would like to have feature XY in one of the next versions of the plugin
FAQ

Plugin Widgets

How can I add maps to widgets?
FAQ

Pricing

What types of payment do you accept?
FAQ
I want to sell your plugin. Do you have reseller discounts?
FAQ
Do you offer any discounts?
FAQ
How much does it cost to renew my access to updates and support?
FAQ
Can I use bitcoins to extend my access to updates and support?
FAQ
I already sent bitcoins but did not receive a license yet
FAQ
Can I try a live demo of the Maps Marker Pro?
FAQ
25 domains are not enough! Do you offer a license package for unlimited domains?
FAQ
If I don´t like to use Maps Marker Pro anymore, can I get a refund?
FAQ
So… the unexpiring license key does really mean I can use Maps Marker Pro forever after I purchased a license once?
FAQ
Will I have any obligations after the free 30 days trial period?
FAQ
Do you disclose, rent or sell my personal information to third parties?
FAQ
Will I be able to reuse my map data when upgrading from the free version?
FAQ
Can I use this plugin within a commercial context?
FAQ

Resellers

I want to sell your plugin. Do you have reseller discounts?
FAQ

Starter guide

Starter guide – how to create a basic map
User guides

Tips and tricks

Translations

How to contribute to translations for Maps Marker Pro
User guides
How to setup WPML/polylang translation support for multilingual maps
User guides
Translator registration form
Articles
Translations credits
Articles

Troubleshooting

Map loading issues
User guides
How to Fix the “Sorry, You Are Not Allowed to Access This Page” Error in WordPress
FAQ
Google map tiles are not displayed when using Newspaper theme
FAQ
I cannot update a map or marker as the save button is disabled
FAQ
Geocoding error “OVER_QUERY_LIMIT”
FAQ
No geocoding results for a specific address or location
FAQ
“File type not permitted for security reasons” error when trying to upload a gpx file
FAQ
Marker icon window is overlapped by map
FAQ
Parse error: syntax error, unexpected T_OBJECT_OPERATOR in maps-marker-pro.php
FAQ
“For development purposes only” error on Google basemaps
FAQ
Error “Failed to send request” when trying to migrate to v4
FAQ
Console error “MapsMarkerPro is not defined”
FAQ
Map tiles (in tabs) are not loaded completely
FAQ
“Error: map images could not be loaded” is displayed
FAQ
How to fix the incompatibility with the “Geo Redirect” plugin
FAQ
Geolocation error: Only secury origins are allowed / https is required
FAQ
How to resolve the incompatibility with the Enfold theme by kriesi.at
FAQ
I do not see plugin update notifications about new versions
FAQ
“Error: a new local license key could not be obtained.” is shown after license activation
FAQ
When saving a marker I get the error “a marker with the ID 0 does not exist!”
FAQ
HTML5 fullscreen mode does not work for maps in iframes
FAQ
I only get “loading map – please wait…” and no map
FAQ
I get the error “Map could not be loaded – please enable Javascript!”
FAQ
Known incompabilities with other plugins
FAQ

Working with maps

How to add same-page highlight links
User guides
How to enable geolocation / “show my position” for maps
User guides
How to add snazzymaps.com custom styles to Google layers
User guides
How to create responsive maps
FAQ
Where to find QR codes for fullscreen map links
User guides
How to duplicate an existing map
User guides
How to activate the advanced settings for maps
FAQ
Can maps be displayed with 100% height?
FAQ
How to configure different styles for Google Maps basemaps
User guides
How to add maps to your site using template tags
User guides
Can I remove the attribution text from the maps?
Articles

Working with markers

How to duplicate existing markers
User guides
How to configure the popup of a marker
User guides
How to add custom map icons
User guides
Can I add a marker to multiple maps?
FAQ
How do I change the shadow of markers?
FAQ
Can I add custom map icons?
FAQ